DATA POLICY

Last Data Policy Update: August 17, 2023.

At FRAIM, we are committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR) requirements. This Data Policy explains how we collect, use, disclose, and protect the personal data we gather through our Shopify store. By using our website and providing us with your personal information, you agree to the practices described in this policy.

  1. Information We Collect:

1.1 Personal Information: We may collect personal information such as your name, email address, phone number, shipping address, and payment details when you place an order or interact with our website. We only collect information that is necessary for processing your order and providing you with a smooth shopping experience.

1.2 Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, and referring website. This information helps us analyze how visitors use our website and improve its functionality.

  1. Use of Information:

2.1 Order Processing: We use the personal information you provide to process and fulfill your orders, communicate with you regarding your purchase, and provide you with updates on the status of your order. We may also use this information to handle returns, refunds, and exchanges.

2.2 Marketing Communication: With your explicit consent, we may use your email address to send you promotional emails about our products, special offers, and updates. You can withdraw your consent or opt-out of receiving such communications at any time by clicking the unsubscribe link in the email or by contacting us directly.

2.3 Analytics and Improvements: We may use the automatically collected information to analyze trends, track user activity, and improve the functionality and performance of our website. This information helps us understand how users interact with our site and make informed decisions to enhance the user experience.

  1. Data Sharing:

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business and delivering services to you. These service providers are contractually obligated to maintain the confidentiality and security of your personal data.

3.2 Legal Requirements: In certain circumstances, we may disclose your personal information to comply with applicable laws, regulations, or legal processes. We will also disclose information if we believe it is necessary to protect our rights, safety, or property, or to investigate potential fraud or security breaches.

  1. Data Security:

We implement appropriate technical and organizational security measures to protect the personal information we collect from unauthorized access, use, or disclosure. These measures include encryption, firewalls, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We will promptly notify you and relevant authorities in the event of a data breach that may compromise your personal information.

  1. Your Rights:

Under the GDPR, you have the following rights regarding your personal information:

5.1 Right to Access: You have the right to request access to the personal data we hold about you. We will provide you with a copy of your personal information within 30 days of receiving a valid request.

5.2 Right to Rectification: If you believe that the personal information we hold about you is inaccurate or incomplete, you have the right to request its correction or update. We will promptly correct any inaccuracies or update the information upon verification.

5.3 Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected, when you withdraw your consent, or when you object to the processing and there are no overriding legitimate grounds for the processing. However, this right is not absolute and may be subject to legal obligations or our legitimate interests that require us to retain the data.

Contact Us:

If you have any questions, concerns, or requests regarding your personal information, please contact us using the information provided below. We will respond to your inquiries and requests in accordance with applicable data protection laws.

Contact email adress: support@fraim.shop

Changes to this Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. Any updates or revisions will be posted on our website, and the date of the latest revision will be indicated at the top of the policy.

Please review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website and services after any changes to this policy constitutes your acceptance of the updated Privacy Policy.

End of Privacy Policy.